All Business services in Takeley, Essex United Kingdom
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Latest reviews about business services in Takeley, Essex
- ★ ★ ★ ★ ★Disgusting is the best word I can use for the staff at this place. My 19 year old son who has ADHD, dyslexia and high anxiety went abroad for the first time and on the way back his plane got cancelled. His new arrival time in the UK was 11:30pm. He panicked and tried to book a room for when he arrived back. He added 11:30 book in on the special requirements and paid via a booking center. He then got a email from this place saying that its 10:30 latest check in. I called straight away...within 20 mins. The very rude women on the phone said that he had booked a non-refundable room. I explained that he did not understand the booking times due to his disabilities and she started to become even ruder. I explained that my child would be there by 11:20 the latest. I am a single mum and dont drive. She said "i have recently come out of hospital and am not willing to stay open" So they took my sons money...would not refund within 20 mins...ignored his disability. Well i hope you are happy as my son is in the air right now and i still cant get him a room tonight. Hope you like the review i will be putti g on social media.By kendrahouseman, February 12, 2019